Refund and Return Policy

Exchange Policy

Payment Policy

We offer the below mentioned payment solutions to our valued customers:

Delivery Policy

Cancellation Policy

Orders can only be cancelled within 6 hours of the order being placed & email us email at Wegaflix@gmail.com or call at +92-302-3835654. Order cannot be cancelled once it is shipped from the warehouse.

Warranty Policy

Putting customers first, Abdul Wali Khan Trading Co. offers excellent after-sales support to their product users:

Terms & Conditions

This Warranty Policy certifies that your LED TV carries two years panel & one-year parts warranty from the date of purchase. After three months from the purchase date home visit charges will be paid by the customer.

Claiming Warranty

⦁ A duly filled warranty card stamped/attested by the dealer.
⦁ The company will provide spare parts required for replacement free of cost within the warranty period.
⦁ After one year of the warranty period, the panel will be provided free of cost & repair charges will be paid by the customer.
⦁ The company will provide spare parts free of cost for repairing the LED TV once within the warranty period. However free of cost spare parts do not cover cabinet controllers, switches, and other plastic-related parts.
⦁ LED TV pickup & delivery at the service center will be the customer’s responsibility.

Warranty is Null & Void If

⦁ The warranty card is left unfilled, modified, or tampered with.
⦁ Any tempering is done with the set by any unauthorized technician or used parts not provided by the company.
⦁ Modifying / tempering with the serial number or modifying / tempering / breaking the seal of the product

⦁ The product is damaged by accident, misuse, improper installation, faulty transportation, food or liquid spill, insect infestation, or any natural disaster.
⦁ The short circuit is caused by cable current or high voltage by WAPDA.
⦁ To claim the warranty customer should have the original purchased receipt in hand. Warranty is valid for a limited period.

To claim a warranty, the customer must have the original product receipt.

Factory Location

The factory is located at Raiwand Road, Buktia Chowk, Opp. 92 News Lahore. The location is strategically situated in the hub of the city which can provide ease of access to its outlets.